Privacy Policy
On-line Privacy Policy
Basic Confidentiality and Privacy Policy
Dunlop considers personal information, such as your name, postal and e-mail addresses or telephone number, to be private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff or authorized agents, and is used only to market our products or better serve our customers. Dunlop will not disclose any personal information to other organizations.
Information Collection
When you browse a Dunlop web site, you do so anonymously. Personal information is not collected. Some areas of our web sites, however, may request that you voluntarily supply us with personal information, including your name, email address, etc., for purposes such as correspondence, site registration, making a purchase, or participating in online surveys.
Dunlop may also retain electronic communications you send to our customer service representatives, webmaster or other associates. These may be shared only within Dunlop as a means to continually improve customer service.
Dunlop web sites track information about the visits to those sites. For example, statistics are compiled that show the daily number of visitors to a site, the daily requests received for particular files on a site, and what countries those requests come from. These aggregated statistics are used to customize our web site to better meet your needs and may also be provided to others, but the statistics contain no personal information and cannot be used to gather such information.
There is a technology called "cookies" which can be used to provide you with tailored information from a web site. A cookie is an element of data that a web site can send to your browser, which may then be stored on your system. Certain Dunlop sites may use cookies so that we can better serve site users. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Information Use
Dunlop may use the information users give us to, for example, provide a service, measure consumer interest in our various products and services or inform users about new products and programs. These offers may be based on information provided in surveys, information that may indicate purchasing preferences or email sent to a Dunlop site.
Any lists used to send you product and service offers are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information. Dunlop will use reasonable effort to address all requests to remove names from any postal mail or email lists.
Dunlop uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to http://www.doubleclick.net/us/corporate/privacy.
Online Tire Registration Information
Any information provided by users in the online tire registration form will not be shared with any third party other than as provided by law, nor will it be used for any marketing purposes. Any information you provide in the online tire registration form is maintained in a separate tire registration database and is not used for any other purposes.
Disclosure
Because Dunlop considers the individual information we maintain to be confidential, our policy is to disclose no personal information gathered on-line to third parties unless release is required by law or is pertinent to judicial or government investigations or proceedings. Dunlop does not sell, rent or transmit personal information to other organizations.
Other Web Sites
Dunlop web sites may contain links to other sites, and we make every effort to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the content or the privacy practices employed by other sites.
Children
Dunlop does not knowingly collect any personally identifiable information (such as name, address and telephone number) from children under 13 years old through its web site. Dunlop will specifically instruct children under 13 not to submit such information to this web site. We do not currently allow children under 13 to register or participate in contests orpromotions on the site. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us if they want this information deleted from our files. If Dunlop obtains knowledge that it has personally identifiable information about a child under 13 in retrievable form in its files, we will delete that information from our existing files. In addition, anyone under 18 years old should seek their parent's or guardian's permission prior to using or disclosing any personal information on this site.
Disclaimer
By using a Dunlop site, you signify your assent to the Dunlop On-line Privacy Policy. If you do not agree to this policy, please do not use our sites. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of our sites following the posting of changes to these terms will mean you accept those changes.
